We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Transport Layer Security (TLS) to protect your personal information during data transport. TLS encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting any sensitive information, including your credit card information.
Personal information provided on the website and online credit card transactions are transmitted through a secure server using TLS encryption technology. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing TLS; also, your browser may give you a pop-up message that you’re about to enter a secure area.
You may purchase online merchandise by calling 901-378-5716, during normal business hours and one of our customer service associates will gladly take your order.
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
The Information We Collect
We may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access the entire website or participate in all of its features.
We receive and store any personally identifiable information when you:
- Visit our website
- Enter information on our website
- Shop with Cater 2U Embroidery online, through our catalogs, or in our stores
- Provide information in other ways such as by subscribing to our emails or consenting to mobile messaging
We may collect the following personally identifiable information:
- Your name
- Telephone number
- Birth date
- Email address
- Your account number if you pay by credit or debit card or by check
- We may also collect your driver’s license number in connection with certain gift card purchases, or when you apply for our private label credit card
- If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your interests, or product preferences
- From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use
When you register with us as an online customer, we may ask for additional information, such as your favorite brands. During registration of your customer account, we collect and implement your personal data in order to finalize the order process, as well as customize your personal shopping experience. Your data will be transmitted to third parties for certain purposes, for example, to complete your current order or to third parties who assist Cater 2U Embroidery with its marketing efforts, subject to applicable data privacy laws.
For customers based in the United States, when you visit this website, whether or not you are logged in or enter any personal information, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use this collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
When you visit one of our stores or shop online, we may also automatically collect information about your geo-location based, in part, upon which wireless network has been accessed. When this happens we attempt to de-identify the information, which means that we remove or change (e.g., hash) certain pieces of information that might be used to link the data to you, or to your device. We will not attempt to re-identify geo-location information (i.e., link it to you or your device) unless you affirmatively give us permission to collect geo-location information about you. If you give us such permission, you can later decide to opt-out. To disable geo-location on your mobile device when the site ask to use your location services, “do not permit”.
Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based upon whether such a signal is broadcast.
The Information We Collect was last updated June 3, 2018.
How We Use the Information We Collect
Cater 2U Embroidery may collect your personal data, subject to applicable data privacy laws. The data we collect is necessary for the operation of our business and in our legitimate interest. We may collect information to:
- Complete your purchase transactions
- Provide the services you request
- Send you our catalogues and other marketing offerings
- Identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
- Notify you of product recalls or provide other information concerning products you have purchased
- Improve our merchandise selections, customer service, and overall shopping experience
Cater 2U Embroidery does not subject you to decisions which might have a legal effect on you due solely to the automated processing of personal data.
For US residents, we undertake marketing only in compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act, and other applicable laws.
Others With Whom We Share Your Information
All of the information that we collect, as described above, may be shared among all Cater 2U Embroidery.
Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them, use the information only to perform their obligations in our agreements with them, and abide by applicable data privacy laws.
Other Companies: Cater 2U Embroidery may partner with select vendors to market goods and services to you which, based on your preferences, we believe may be of interest. If you do not wish for your information to be shared with these carefully selected outside companies, you may write to Cater 2U Embroidery Customer Care at 5348 Old Jacksonville Hwy, Tyler, TX 75703 or call 901-378-5716.
Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.
Cater 2U Embroidery partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third party cookies which allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you.
Your Choices Regarding Use of the Information We Collect
We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.
Emails: If you do not want to receive email from Cater 2U Embroidery or its affiliates you can click on the “Manage Your Email Preferences” link at the bottom of any email communication sent by us. Choose “Unsubscribe” at the bottom of the page that opens.
Direct Mail or Telephone Marketing: If you provided your email address to a sales associate and no long wish to receive in-store or omni-channel promotions, you can unsubscribe by clicking the “Unsubscribe” link at the bottom of the e-receipt, or the link provided at the bottom of an email send by the sales associate. You may also email firstname.lastname@example.org.
You also have the option to write to Cater 2U Embroidery Customer Care at: 5348 Old Jacksonville Hwy, Tyler, TX 75703.
If you choose to write to us, please include your name and address, and state one of the following:
“NO MAIL OFFERS” (if you don’t want to receive offers by mail);
“NO PHONE OFFERS” (if you don’t want to receive offers by phone); or
“NO PHONE OR MAIL OFFERS” (if you don’t want to receive either).
These requests may also be made by calling us at: 901-378-5716.
Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
Mobile Messaging: If you’ve signed up for mobile messaging (e.g., SMS and MMS) offers but later decide you no longer wish to receive them, simply follow the opt-out instructions included in the mobile message.
Your Texas Privacy Rights
Under Texas Civil Code sections 1798.83-1798.84, Texas residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a Texas resident and would like a copy of this notice, please submit a written request to the following address: Cater 2U Embroidery Customer Care, 5348 Old Jacksonville Hwy, Tyler, TX 75703. Please allow 30 days for a response.
Cookies, Web Beacons, and How We Use Them
A “cookie” is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image, used to pass information from your computer or mobile device to a website.
We use third party retargeting and remarketing features on our website. These technologies allow us to address internet users who previously visited the site by personalized advertising on our partners’ websites. For this purpose, the retargeting or remarketing provider will store a cookie on your hard drive. Based on the cookie technology, anonymous user details will be stored – for example, the advertising you received from us or clicked, the products you viewed, or whether you made a purchase.
You may stop the use of the retargeting and/or remarketing feature by accessing the third party providers’ cookie opt-out pages via the following links:
Criteo : https://www.criteo.com/privacy/
NAI Opt Out Tool: <=”” a=”” style=”border: 0px; margin: 0px; padding: 0px; font-size: 13px; color: rgb(52, 116, 173); text-decoration: none;”>http://optout.networkadvertising.org/?c=1#!/
Digital Advertising Alliance Opt Out Tool: http://optout.aboutads.info/?c=2#!/
NMG websites use third party web analytics to monitor site and app traffic and visitor behaviors.
Google Analytics: To learn more about Google Analytics’ privacy practices and any opt-out choices it offers, click here. (https://support.google.com/analytics/answer/6004245)
Adobe Analytics: To learn more about Adobe Analytics??? privacy practices or to opt-out of cookies set to facilitate reporting by Adobe Analytics, click here. (https://www.adobe.com/privacy/opt-out.html)
Please note that your opt-out status may be maintained by placement of an “opt-out” cookie on your device. If the cookie is removed or deleted, or you upgrade to a new version of your browser, change browsers or visit us from a different device, you will need to repeat this process to indicate your preference.
This Cookies, Web Beacons, and How We Use Them was last updated on June 3, 2018.
Use of Social Plugins
We use social plugins of several providers on our website in the respective standard plugin:
- The Facebook (“Share”) button of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The button is marked with the Facebook logo and the addition (“Share”).
- The social plugin of Twitter, operated by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. This button is marked with the Twitter logo.
When you access one of our websites containing any of the above plugins, the plugin provider may store a cookie in your browser. We have no control over the scope of the data collected by the provider by means of the plugin.
The plugins may provide their hosts with information such as the date and time of your visit to our website(s), your IP address, or the type of browser you use. If you are logged on to your account with the plugin provider while visiting our websites, the provider may match this information and any data you enter to your user account, should you interact with the plugins. – for instance if you click the corresponding button on our website or post a comment. Your recommendations or comments may be displayed as information, together with your profile name and photograph, in the relevant provider’s service – for instance in search results or in your user profile, or at other places on websites and in advertisements on the internet.
Even if you are not a member of the relevant provider’s service, the provider may under certain circumstances nevertheless obtain and store your IP address. For the purpose and scope of data collection and further processing and use of your data by the provider, as well as your related rights and opt-out possibilities to protect your privacy, please see the privacy policies of Facebook, Twitter, and Weibo.
If you are a member of the relevant service and do not wish the service provider to collect data on you via our websites and connect them with the member data stored by the provider, you should log off your provider account before visiting our internet sites.
This Cookies, Web Beacons, and How We Use Them was last updated on June 3, 2018.
Protecting children’s privacy is important to us. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent’s consent.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.
Links to Other Sites
While visiting our websites, you may link to websites operated by our business partners or other third parties. This does not mean that we endorse these websites. We do not make any representations or warranties about any website you may access through this website. They are independent from us, and we have no control over, or responsibility for, their information or activities.
Online Account Registration
To make online shopping faster and easier, you may register with Cater2uemb.com. As a registered customer, you only have to enter your shipping addresses and billing information once; that information will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
Express Checkout allows users to purchase a single item of merchandise through an expedited checkout process. By enabling Express Checkout, you agree that your payment method may be charged and your purchase completed by way of the Express Checkout process. Express Checkout is available only for purchase originating from and shipping to the Continental United States.
Express Checkout Last Updated June 3, 2018.
Data Storage, Access, The Right to be Forgotten, and Dispute Resolution
We store personal data for different periods of time consistent with the purposes for which they were originally collected, as subsequently further authorized, or when required or allowed under applicable law.
EU residents have certain data subject rights which may be subject to limitations and/or restrictions. These rights may include the right to: (i) request access to and rectification or erasure of their personal data; (ii) obtain restriction of processing or to object to processing of their personal data; and (iii) the right to data portability. If you wish to exercise one of the above mentioned rights, please send us your request via email to: privacy@Cater2uemb.com. Individuals in Europe may also have the right to lodge a complaint about the processing of their personal data with their local data protection authority.
Once we receive your email, Cater 2U Embroidery can provide you with that data or at least an explanation of why we cannot do so in the particular context, such as if responding to the request would be unreasonably expensive. If your concerns cannot be resolved, we can enter into appropriate third-party neutral dispute resolution.
Data Controller, Data Protection Officer
Cater 2U Embroidery is responsible for your privacy protection and is the official service provider. If you have questions regarding our website, the following information, or if you would like to contact our privacy protection representative, please contact us at sales@Cater2uemb.com
We’ll be happy to provide additional information or answer any questions. Please call us at 901-378-5716, or write to our Customer Care department at 5348 Old Jacksonville Hwy, Apt 803.
Last updated on Jan 1, 2021.